Skip to main content
Campus Security

Customer Experience Survey

At BYU–Hawaii Campus Security, our mission is to provide a safe and secure environment that supports the educational and spiritual growth of our campus community. We are committed to delivering professional, timely, and effective service in all aspects of campus safety, including incident response, crime prevention, and community support.

Your feedback helps us improve and better serve you. Please take a moment to share your thoughts, questions, or suggestions. Whether it’s about our response time, professionalism, or any other aspect of our service, we value your input.

Survey Form
Scale:
5 = Excellent
4 = Good
3 = Average
2 = Poor
1 = Failure

How satisfied were you with the response time to your reported incident? 
How approachable and helpful did you find our security staff? 
How satisfied were you with the follow-up after reporting an incident? 
Was a surveillance camera used to assist in resolving the incident? 
Was the access control system operating as intended?
For example, was the gate secured and functioning to prevent unauthorized access?